A turnkey after-sun service program for the world's most refined hotels.
The Sun Relief Box is a complete service kit for after-sun care: a monthly delivery of Aloe Cielo capsules, a chilled marble presentation tray, folded service linens, a gold-foiled menu card, and a short training script for your team.
Capsules ship at standard temperature and are ready for your team to place directly into your existing F&B freezer at receipt. We recommend keeping them frozen and presenting them iced to guests — that is the experience the product is designed for. When a guest returns from the sun, a trained server retrieves one and presents it on the marble tray, quietly, the way the best luxuries are delivered.
It is a moment of true care, branded for the guest and branded for the property: the kind of detail that travels, gets photographed, gets remembered, gets repeated.
Optional: properties wanting a visible branded presence at the pool or spa can add a custom Aloe Cielo display freezer as a hardware upgrade. See Tier III.
We've built the Aloe Cielo program around the realities of hotel operations: minimal training, minimal storage, maximum guest delight.
Capsules and your presentation kit arrive via standard shipping. Transfer the capsules to your F&B freezer so they're ready to serve iced.
A 30-minute session for your team — service script, presentation ritual, and a single brand standard. Available on-site or via video.
Monthly shipments at a predictable cadence. Auto-reorder based on your actual usage; no manual counts required.
Quarterly business review with consumption data, guest sentiment, and menu refresh recommendations.
For boutique properties
For full-service luxury hotels
For multi-property groups & flagships
average lift in guest experience scores at piloted properties
return on amenity spend through guest mentions and repeat bookings
from contract signing to first guest service
Indicative figures based on Aloe Cielo pilot programs, 2025–2026. Available on request.
Aloe Cielo capsules ship from our production facility at standard temperature — no cold-chain freight, no dry-ice packaging, no specialized handling fees. Delivery follows the same logistics you already use for any other amenity SKU.
We recommend properties keep the capsules in the existing F&B freezer prior to service, and present them iced to the guest — that's the sensory experience the product is designed around. Storage and service protocol remain entirely at your property's discretion.
Shelf-stable freight to your loading dock, monthly cadence.
Store in your F&B freezer for the optimal iced service experience.
Consumption-based reorders, no manual count required.
Plant-cellulose sachets and recyclable shipping cases.
"The first time we served Aloe Cielo at the beach club, three different guests asked our team where they could buy them. It's the most photographed amenity we've added in five years."Director of Guest Experience · Five-star Caribbean resort